Role: Product Designer
Created at: OpenMed
Researched and designed a healthcare mobile application connecting patients with medical services and insurance providers, focusing on improving access to care, reducing friction in healthcare journeys, and increasing service utilization.
Researched and analyzed user profiles to identify key patient segments, care journeys, and behavioral patterns impacting engagement and service adoption
Translated insights into structured user stories aligned with core healthcare scenarios, improving clarity of product scope and reducing ambiguity in delivery
Designed end-to-end wireframes covering full patient journeys, including edge cases, to improve task completion rate and reduce drop-offs in critical flows such as booking and insurance usage
Defined visual identity and built a scalable design system to ensure consistency across the product and accelerate feature development
Designed and prototyped the mobile application with a focus on usability, clarity, and interaction quality, including motion design to improve comprehension and reduce cognitive load
